Telephone - Wrong Number - Answers

1. You ______ have the wrong number.

A should : Wrong – what word indicates that the person answering is sure the caller has the wrong number?
B would : Wrong - what word indicates that the person answering is sure the caller has the wrong number?
C must : Correct – the person answering has worked out that the caller has the wrong number
D can : Wrong - what word indicates that the person answering is sure the caller has the wrong number?

2. His _______ number is 998922 .

A straight : Wrong – we don't say ‘a straight number'
B direct : Correct – a ‘direct number' is someone's own telephone number
C certain : Wrong – we don't say ‘a certain number' in this context
D sure : Wrong – we don't say ‘a sure number'

3. I'm ________ to have troubled you.  

A upset : Wrong – we don't use ‘upset' to apologise
B apologise : Wrong – ‘apologise' is a verb, but you need an adjective after ‘I'm'
C sorry : Correct – we say ‘I'm sorry' to apologise
D sad : Wrong – we don't use ‘sad' to apologise

4. I'm sorry , you've _______ the wrong number.

A got : Correct – this means that the caller has an incorrect number
B had : Wrong – the caller has the wrong number now, so we don't use the past tense
C have : Wrong – ‘you've' is a contraction of ‘you have' so you don't need ‘have' here
D put : Wrong – we don't ‘put' a number